If you subscribe with us, you will receive your personal login details for Ship2Report within one working day. We are more than happy to to tell you more about the various options and subscriptions available within Ship2Report.

Microsoft Edge or Google Chrome

You can click the ‘Lost Password’ option on the login page, after which a new password will be sent to you by e-mail.

If you do not receive an e-mail, please send a request for a new password by e-mail to our service desk, stating your user name.

If you are logged in, you can change the current password via the ‘Settings’ (cog in the menu bar).

Please send the request to sales@dirkzwager.com, state in the message for which colleague (name and e-mail address) you would like to receive a login account and it will be created.

This problem is probably caused by the cookies on your PC. This can be solved easily by deleting the cookies.

Delete cookies Chrome:

Click on the ‘Adjust and manage Google Chrome’ icon. This is the icon with three dashes Delete Cookies_adjust. Click on More Tools > Clear Browsing Data. A new window will open. Tick the Cookies and other site and plug-in data box, if it is not already ticked. In the ‘Delete the following items from’ section, select the point in time at which the cookies should be deleted.

Click on Delete Browse Data, then close and restart Chrome.

Delete cookies Internet Explorer:

Click on the “Tools” icon. This is the icon of a cogwheel CookiesPlease delete_togwheel.

Click on Security > Delete browsing history. You can now indicate which items you want to delete, including cookies. Tick the Cookies and Website Data box if it is not already ticked. Click Delete, then close and restart Internet Explorer completely.

First of all, you can check the status of your application, which probably needs to be approved by the agent, so please contact them.

You can expand your current subscription with ISPS Amsterdam, please contact the Sales department.

You probably have a land based AIS subscription, which shows ships up to approx. 40 km from shore. If you want global coverage, you can extend your subscription to include Satellite AIS.

Yes, this is possible with the filters which you can activate on the AIS map, here you can also select your ships (My Vessels / My Fleets), or filter certain types of ships. In addition, a certain location can be shown quickly.

The map can be zoomed in and out by pressing the + or 1 button.

You can expand your subscription with MyAlert, which allows you to receive certain alerts via e-mail or SMS, such as messages focusing on changes within a voyage, changes to the ship’s master data or changes to the AIS transponder

You can adjust this in the ‘Settings’ (cog in the menu bar).